Tag Archives : Kelowna Recruitment Agency

Why Screen Employees with Computer Testing?

photo of computer for testing candidates

Are you screening your potential employees with computer testing?

Whether that means basic computer literacy, software specific testing, or typing speed, you should be screening all relevant employees and here’s why:

  • Make the right hire – the first time. Without proper computer testing you could be hiring an employee that doesn’t have the skill set needed, and it was 100% avoidable! Many candidates will claim proficiency, but seeing that word on a resume offers very little insight.
  • Value for the time and money. These tests are typically fast and inexpensive. For minimal extra effort and resources computer testing can offer a massive value add to the hiring process, and it does not have to be handled internally. At Platinum Personnel we offer a wide range of computer software testing as part of our recruiting services, or as a stand-alone service.
  • Reduce training time. When you can have confidence that your hire understands the specific software needed to perform the job well, that’s hours of training dollars saved and directly put back into immediate and productive work.

Keys to remember:

  • This is a ruling-out process, not highest score wins. These tests are a valuable contribution to an applicant pool, but of course do not tell the complete story. They are best thought of as a way of ruling out candidates that fall below a benchmark, not being the deciding factor between two great candidates with similar scores.
  • Depending on the role, such as data entry or an administrative position, a simple typing test can give significant insight to the employee’s potential pace and quality of work. Fast and accurate typing saves minutes throughout the day that turns into hours of saved time that can be used for additional work, adding to the bottom line of the business. It also predicts the employee’s ability to produce and send error-free correspondence, forms and documentation.
  • Platinum Personnel can test a wide variety of software, programs, and skills in our computer testing facilities at our office in downtown Kelowna as well as remotely. These include typing, Microsoft Office, accounting, bookkeeping, and much more. These services are free when combined with our recruiting services or are available at a low cost to any employer or job seeker. Let us provide you with the necessary tests and advice to help in your next hire.

How to Prepare for an Interview

You’ve been scheduled for an interview with a potential employer… now what?!

Do Your Research

It is wise to find out as much as you can about the company you will be interviewing with. Review their website, social media channels, employee bios on LinkedIn, news articles or press releases they may be featured in, etc. Demonstrating that you taken the time to learn about the company and to establish why you would be interested in joining their team can go a long way. Write down any questions that may arise through your research.

Craft Your Responses

While you certainly don’t want to sound like a robot giving a speech, it is important to consider in advance how you will answer key questions. You want to be aware of talking too much and alternately too little. Find a balance between “rambling and oversharing” and being too conservative or simplistic in your responses. Paint a clear picture of your past roles, responsibilities, and achievements without getting lost in unnecessary details. Try to be positive when outlining experiences with past managers and colleagues as well as when referencing the reasons you are seeking new employment. Be careful about the personal details you share about yourself or those you have worked with.

Arrive Prepared

When the day of your interview arrives, being prepared will help calm your nerves. Try to get a good rest the night before and have a meal or snack before you leave for your appointment. Don’t bring coffee into an interview.  Print off extra copies of your resume and references. Find out in advance what your options for parking are and ensure you leave adequate time to find a parking spot. Bring a list of questions to ask during the interview along with a notebook and pen.

Follow Up

At the end of the interview, ask for a business card from the individuals you interviewed with. Within a day of your interview, send a note to each of them thanking them for the opportunity to interview. If you still feel interested in the position, outline a few key reasons you are interested in joining the company and highlight how you could contribute to it given the opportunity. 

If you’re looking for temporary or permanent career opportunities, contact the team at Platinum Personnel to access our FREE services for job seekers!

Working with Our Recruiters to Hire Your Staff

If you’re new to having an external recruitment agency work on your behalf to find great employees for your company, here’s what you can expect when you work with Platinum Personnel. We focus on opportunities in Kelowna and surrounding areas such as West Kelowna, Lake Country, Vernon and Penticton

Temporary Placements

  • We work with clients who need temporary staff for any number of days, weeks, or months
  • Once we have the details of the type of temporary employee you are seeking, our team will advise on applicable rates. We only charge fees once we have successfully placed a candidate with your company.
  • Once we have a suitable candidate (or multiple candidates) lined up, we will present those options to you and you can advise if you wish to carry out your own internal interview with the candidates. When we present candidates to you, they have already been interviewed by our recruiters, tested for applicable computer skills, and reference checked. We can also perform background or criminal record checks by request.
  • Once you have selected a candidate, we will send you a contract that names the employee and their hourly rate. We manage their payroll on your behalf making it a very simple process for you!
  • If you wish to transition a temporary employee to a permanent role, we will work with you during that process.

Permanent Placements

  • We work with clients in a wide range of sectors to fill roles ranging
  • from entry level general labour and administration to high level finance positions.
  • Once we have the details of the type of permanent employee you are seeking, our team will advise on applicable rates. We only charge fees once we have successfully placed a candidate with your company.
  • Once we have a suitable candidate (or multiple candidates) lined up, we will present those options to you and will arrange interviews on your behalf for the candidates you wish to meet with.
  • In the final stages of the interview process, our recruiters will conduct reference checks as well as complete any applicable background and security checks or required skills testing.
  • When you are ready to make a job offer, our team will coordinate between you and the successful candidate to assist with contracts, salary negotiations, and other job details.
  • We do not manage employee payroll for permanent roles, this would be the responsibility of the employer.
  • We offer a 90-day replacement guarantee for permanent hires!

Start the Process

  • If you have a need for temporary or permanent staff, send us the details at [email protected] and a recruiter will be in touch. We have had the pleasure of serving the Okanagan business community since 1999 and we look forward to matching your company with top talent!

6 Reasons to Try ‘Temp’ Work

Did you know Platinum Personnel offers both permanent AND temporary employment options? Here are just a few reasons you can benefit from registering with a temp employment agency!

1. Extra Income, Less Pressure

-Earning a wage from temporary or contract work lessens any financial burden while you are in between jobs or during periods of transition.

2. Try Before You Buy

– Temp work gives you the opportunity to test our new environments and varied roles to determine the type of employment you are best suited to

3. Build Your Resume

-Whether you’re new to the workforce, returning to it, or looking to make a career change, temporary employment gives you the opportunity to add new skills and experience to your resume. It also minimizes “gaps” on your resume that may be of concern to some potential employers

4. Make Connections

-Every temp job gives you an opportunity to meet new people and you never know where a contact may lead. In some cases, temporary roles can turn into permanent employment for the right candidate.

5. Flexibility

-Temp jobs typically offer more flexibility than a permanent role with options for part-time, full-time, weekdays or weekends, as well as short term (daily, weekly) or more long term assignments (monthly)

6. Demonstrate Your Value

-When you’re reliable and committed to temporary assignments, it indicates to recruiters and potential employers that you’ll be a dedicated permanent employee as well. Temp work can be a great way to make a name for yourself and to use it as a stepping stone for future advancement

If you’re interested in temporary employment opportunities in the Okanagan, send us your resume HERE!

Employee Motivation in 2019

employee motivation

Employee Motivation in 2019

Whether you’re an employer, or an employee, you probably have some idea of how motivation contributes to great work. We often do our best work when we feel motivated and energized to tackle projects ahead of us. On the flip side, most of us have experienced moments when a lack of motivation for a particular task or job has gotten in the way of achieving success.

As an employer, it’s clear that tapping into employee motivation can help your business succeed, but just how do you do this? And how do you identify new hires who are going to be motivated to succeed?

What Motivates Employees?

Motivating employees can seem like a daunting task, and can require different approaches for different people. Employee motivation often depends on an individual’s personal goals and needs, both inside and outside the workplace.

Some of the most typical employee motivators include:

  •  Praise and acknowledgement from colleagues and managers
  •  Financial rewards
  •  Flexibility
  •  Opportunities for advancement
  •  Handling tasks that meet or challenge skill sets
  •  Being involved in decision making
  •  Believing in the company mission
  •  Simple love of the work

The best way to discover what motivates your employees is to actually have a conversation about their drives and needs. Start by taking notes of their answers, and see if, and how, your business can accommodate them. Having that conversation does two important things. It shows that you are listening to your employee, and care about their role in the company, and their success – this attentive listening is a big motivator all on its own. But more importantly, this conversation will help you understand how to get the most out of your employees.

Hiring for Motivation

Another important way to ensure employee motivation is to hire the right person for the job from the start. The first step in this process is to make sure your job posting is clear, detailed, and true to the role. This will encourage the right kind of candidates to apply.

Once you’ve filtered your candidates and invited your top picks in for an interview, make sure to ask them what keeps them motivated on the job. It’s also good to know why they want to work for your company, and what their future goals are.  These questions will help you assess their personal drives and if they have a real passion for what your company does. If you want to learn about their self-motivation skills, you can also ask about their least favourite tasks in past jobs and how they pushed themselves to complete them.

You also want to ensure that an employee’s skills and experience match the needs of the role.  One of the biggest motivation-killers can be repeated failure. While failure can be a tool for developing resilience and an opportunity to learn and improve, if someone just isn’t equipped to do a job, they will quickly lose heart. This doesn’t mean you should rule out keen learners who are a little bit under-qualified for a role – remember a lot of people are motivated by challenge and learning – but you’ll want to ensure you can provide them with mentorship and guidance, and/or that they have a personal learning plan in place to help their success.

The Power of Listening

What you might have noticed is that motivating your employees is a lot about the power of listening. That is, asking the right questions, and discovering how you can work together with your staff to ensure success. If you hire smart, actively listen to your employees’ needs. By providing the right environment,  you’ll be able to retain long-term motivated and passionate employees.

Conclusion

Do you need help finding motivated employees? Platinum Personnel can connect you to some of Kelowna’s best employees and will screen and find the best fit for your staffing needs!

 

 

 

Okanagan Recruiters Look At This First On Your Resume

Okanagan Recruiters

Being great at interviews requires a lot of social skill, and a bit of luck. But first, you need to actually land an interview… How do you do that? Make sure your resume stands out above the rest, so that Okanagan recruiters will notice you! To get an interview for your dream job your entire resume has to be great, but only one part needs to be outstanding. When Okanagan recruiters are looking at your resume, they will probably be opening it up as an attachment from an email. This means that they’ll only see the top half of your resume at first glance, so that’s the part that needs to really shine! Read on for some strategies to make the most of that small chunk of real estate.

Use Limited Space Wisely

When you only have half of your document to showcase how great you are, make sure to include all of your best bits in it. Try to keep your contact info and margins at a minimum, which leaves room for the topics that will really help you stand out. Don’t go too far in the other direction though, as you don’t want your resume to appear cluttered. Okanagan recruiters need to be able to read all of your top selling points, so be sure you don’t make everything too crammed.

Make Your Profile POP!

Start off your resume with an elevator-style pitch. Include about 5-8 lines of compelling text that explains your best attributes and high level abilities. Don’t bother writing an objective statement, as its very redundant to include in a job application. Your main goal in this section is to sell your talents and get your foot in the door. Avoid writing clichés like, “hard working team-player” in your profile. It may sound impressive, but it is entirely overdone and will get your resume thrown out. Try to offer a concise snippet of your demeanour with evidence of your skills. Focus on using what you’ve been achieving in your previous role.

Don’t Forget A Core Skills Section

A core skills section is essential when giving Okanagan recruiters an instant glance of your skillset. Keep it point form and right underneath your profile, highlighting your most in-demand skills and industry knowledge. Focus on the most in-demand skills you have, after all, everyone has proficiency in Microsoft Office. Take a look at the job posting, and be sure to include their most sought-after skills for the position.

Highlight Your Most Recent Role

This step is most important if your most recent role is the most relevant one to the vacancy you’re applying for. Give a clear description of the company and where you sit within its hierarchy, as well as a summary of your accomplishments. If possible, include impressive achievements with quantifiable results, as this will prove the impact you’ve made at the company. Saving costs, generating revenue, and improving efficiency are always worth noting. Allow Okanagan recruiters to see the true scale of your work, and benchmark you against their own standards.

Get Okanagan recruiters interested in the first few lines of your resume, or they won’t bother to continue reading. Think your resume is up to the task, and need a little help getting your foot in the door? Platinum Personnel has been successfully making employment connections within the Okanagan region for employers and employees since 1999. Contact Us for a free consultation, we’d love to work with you!

October 2018 – Platinum Personnel 

 

 

How to Jump-Start Your Executive Career in Kelowna

Kelowna Recruiter

The path to becoming an executive isn’t an easy one. You need to have a proven track record and the drive to succeed. But even if you have those things, finding a place to start your executive career search can be intimidating. Especially, if you are new to the Okanagan area.

If you’re ready for the next step in your career and want to zero in on an executive role, use the following strategies to kick off your job search:

Research

Do the groundwork on the industry you’re trying to break into. Investigate any companies you might apply to. If you’re aiming for an executive role, you only want to focus on companies whose mission and values align with your own.

Know your selling points

You need to identify what your advantage is over other the candidates who are applying for executive roles. Not only that, you need to be able to succinctly communicate your strengths and be able to give examples of your professional accomplishments.

Stay Current

Give yourself an edge over the competition by being well-versed in the latest industry news in Kelowna. Subscribe to a few newsletters, follow the top industry leaders on social media to find a pulse on what’s trending. Making an effort to stay current can help you gain experience and identify new opportunities more easily.

Overhaul your social media profiles

It’s imperative that your professionalism extends to your social media profiles. You could do everything else right, but if a prospective employer looks you up on Facebook and finds old college pictures of you partying with your friends, you’re not likely to get the job.

 

Keep in mind that LinkedIn is the preferred tool for recruiters to find candidates and referrals, so get an account if you don’t’ have one already. Be thorough when completing your profile so that recruiters and employers can get a clear idea of your experience and strengths.

Network

Networking is an especially important skill for the aspiring executive. Building and maintaining your network will help you integrate yourself within the industry and open up the potential for new opportunities. If you’re new to the Kelowna area, go to local industry events or use a service like meetup.com. Keep in mind that networking should be mutually beneficial, so make a point of helping those you network with in any way you can. They will be eager to return the favour when the opportunity arises!

Work with a Recruiter

Among those in your network should be a recruiter. At Platinum Personnel, we know the Kelowna job market, and our comprehensive skill-evaluation system can help match you with the perfect executive job.

5 Ways to Improve Employee Engagement and Reduce Turnover

Kelowna Recruiter

Some amount of turnover is to be expected in every business, but many organizations struggle with keeping a steady roster of seasoned employees. In fact, One study found that nearly one third of new hires leave their job within the first six months! But a high turnover rate can become a costly drain on a company’s time and resources.

The key to retaining employees is by improving their job satisfaction. Satisfied employees are eager and enthusiastic to bring their very best to work each day. This is what’s referred to as high employee engagement.

Here are the top five ways to improve employee engagement at your company and mitigate turnover in the process:

Ask, then listen

Communicating with your employees is paramount to achieving high employee engagement in the workplace. But more importantly, a large part of that communication should be asking employees for their opinions – and then carefully listening to their responses.

Regular one-on-one meetings with your employees is a great way to get to know your reports and get familiar with their strengths and motivators. Group meetings and brainstorming sessions are another way to give your employees a chance to share their thoughts and ideas.

Conduct a survey

Another option is to run an annual employee survey. If done correctly, it can provide valuable insight that you can’t get by speaking to your employees directly. Invest in a third party survey service that can conduct a comprehensive employee satisfaction survey. This gives your employees a chance to express their opinions honestly and anonymously.

However, it’s not enough to just conduct the survey. You need to analyze the results and take action. Even small changes can be big wins for your employees and make them feel like they’re being heard.

Implement a collaborative hiring process

It’s important that new hires are selected with the work culture in mind. Even if they have all the skills and qualifications to do the job, they may not be the right fit for the team. Involve your employees in the hiring process by including them in the second interview. Select a few employees to meet with the candidate in a more informal setting, like the break room or a cafe.

Afterwards, get feedback from your team about their impressions. This also makes your employees feel like they are part of the decision-making process, which gives them more ownership of their role within the company.

Invest in a positive and fun environment

The team that plays together, stays together! Find ways to infuse fun into the workplace to boost employee morale and encourage collaboration. Arrange a company barbecue, potluck lunch, or charity event. Better still, ask for volunteers to form an events committee to take the lead on arranging these events.

Recognize your employees

Good employees are career-driven and crave recognition. Many organizations don’t understand just how important this is! In fact, one survey of 1000 participants found that 75% employees who were recognized at least once a month by their employer’s reported feeling satisfied with their jobs. Weekly recognition and satisfaction boosted their satisfaction by another 10%. In other words, the more recognition, the greater the employee satisfaction and engagement.

Recognition doesn’t have to be monetary. Publicly acknowledge an employee for job well done in front of their peers, or write them a thank-you note for going above and beyond on a certain task.

Conclusion

At the end of the day, engaged employees are the ones who feel appreciated and a part of the company’s success. Make the effort to boost employee engagement in your organization and it will benefit your business just as much as it benefits them!

What Not to Wear to the Office | Proper Dress Code

Kelowna Recruiter

Many offices have relaxed their policies on dress code over the years, and with good reason; research indicates that strict dress codes can actually drive away talent. One UK style website found that dress codes can have a negative effect on the work culture and even lower an employee’s productivity.

But if you’re hoping to get ahead in your career, what you wear to work still matters. Your outfit is a reflection of your professionalism. Overly unprofessional clothing can end up sabotaging your career, especially if you commit one of the following office-wear blunders:

Flip Flops or Beachwear

In the warmer months, it’s natural to opt for more airy footwear in lieu of closed-toed shoes. But if you want senior management to take you seriously, leave your flip flops at home and save them for your trips to the pool. Instead, pick stylish summer sandals. Other alternatives for women could include ballerina flats, or open-toe mules.

Anything else you would normally wear to the beach should also be off limits. This includes cutoffs, tube tops, tank tops, halters, sunglasses, or anything showing your midriff.

Visible Undergarments

No bra straps or any other undergarments should be visible beneath your work wear. If you’re wearing a sleeveless top, opt for a racerback bra underneath so that the straps don’t show. Underwear should never peak above the waistband, so save your low-rise pants for the weekends.

Heavily Layered Jewelry

Jewelry is perfectly fashionable for the workplace. But if you’re jingling as you walk, it’s too much. Instead of layering your necklaces or wearing an army of bangles, pare it down to a simple statement necklace a pair earrings.

Offensive or Controversial T-shirts

Tees with graphics or prints are fun to wear and can be okay to wear in a casual workplace, just keep it free of offensive language or imagery. Offices often contain a wide range of personalities, and what is funny to you could be construed as insensitive or offensive to your colleagues.

Unbuttoned Shirts

This one’s for the gentlemen. While your shirts don’t need to be buttoned right up to the neck, stop a button or two short of any chest-hair peeking out.

Yoga Pants

Jeans, slacks, and khakis are okay in a casual office, but draw the line at yoga pants. They are great for the gym, but aren’t tailored enough to make the grade at the office. This goes for leggings too, unless you are pairing them with a long tunic or dress.

Conclusion

You can still portray your invdividuality and keep a casual style without compromising your professionalism. If you’re not sure if an outfit is right for the office, ask yourself this question: If you had a surprise meeting with a VIP client or the CEO of the company, are these the clothes you’d want to be wearing? Dress code for success with well-coordinated, casual office wear.

 

 

 

Temporary vs Permanent Placement : 3 Questions Kelowna Employers Should Consider

permanent placement

Perhaps you already know that using a recruitment agency might be one of the best things you can do for your Kelowna business. You get a hand-picked shortlist of qualified candidates to choose from, saving precious time and resources finding the perfect hire.

But there’s one more decision to make when hiring through a recruitment agency.  Will you choose a temporary hire or a permanent placement?

Consider these three questions to determine which type of placement is right for your business:

Is the role a long term opportunity?

Temp hires are perfect if you’re not sure the role will be required for the long term. But if there is a potential for long term employment, both the temp and employer can benefit from a contract. If the temp learns the job well and develops a good working relationship with the other team members, the employer can then hire them on full time.

Permanent placements are ideal if the employer is certain that the role is a long term opportunity from the start. Someone who joins the company with plans to stay long term will be more likely to show commitment to the company’s brand and vision for the future.

Even with permanent placements, there is still a 90 day probationary period where the employer can re-evaluate if the new hire is working out or not.

How much experience does the role require?

The downside to temp placements is that they typically require someone who is willing to work in a temporary capacity. Temps usually know that their potential for future employment with the company is less secure. Candidates who are already working are as likely to leave their current job for a temp role. As a result, many of the employees who are available for temp work tend to have less work experience.

A permanent role is seen as a more secure opportunity that will attract experienced candidates, since they might then be willing to leave their current position to pursue it.

How quickly do you need the help?

Temp hires can be placed quickly, and are best utilized when you need immediate help for your team. For example, a temp is perfect for covering for an employee who had to take a sudden leave of absence.

Permanent hires typically take longer to onboard since they are often leaving another company. Also, they  need to leave a minimum of two weeks notice with their former employer.

Conclusion

Whether you are looking for long term employee, or just looking for extra help during your peak season, a Kelowna recruitment agency can help you find the perfect candidate to suit your needs.