Our Team

Platinum Personnel, a privately owned company, was established in 1999 as a full-service personnel agency. Our team brings a combined 35 years’ experience within Personnel and Human Resources and we are skilled at providing quality candidates to businesses in all occupations and industries.

At Platinum Personnel we are more than just work colleagues; we are a team.  We work together, we play together, we even volunteer together!  We pride ourselves on being active in our community, and we support a variety of organizations, including: BC Children’s Hospital, Kelowna Gospel Mission, Royal Canadian Legion Branch 26 Kelowna, Canadian Cancer Society and SOS Safety Magazine.

Read about our extensive code of ethics here.


David Miller – Director of Operations

David became the owner of Platinum Personnel in September 2016.  He has varied background bringing 40+ years of work, industry, education and life experience to the table. David started in the oil and gas industry in the 70’s working his way up to a consultant, contracting for companies such as ESSO, Conoco-Philips, and Encana. He has a degree in Education from the University of Alberta, with a major in Physics/Chemistry and a minor in Mathematics.  His experience with instructing/teaching took him into secondary and adult education settings. David is an excellent manager, team leader, and communicator with strong interpersonal skills. He delivered safety presentations at venues such as Enform’s Petroleum Safety Conference in Banff. David has been co-ordinating, supervising and training workers in many, industry and non-industry environments.

david@platinumpersonnel.ca     Linkedin



Tracy Gooch – Operations/Finance Manager  

Tracy joined the Platinum Personnel team as Accounting Manager in November 2016.  Born and raised in Kelowna and currently residing in West Kelowna, she has experience in retail, real estate appraisal and income tax preparation.  She has over 30 years of bookkeeping experience, having worked with a variety of businesses and industries.  Tracy is readily available to answer accounting and payroll questions for both our recruitment coordinators and staff.




Crystal Hines– Office Manager/Recruitment

Crystal started with Platinum Personnel as the Reception/Administrative Assistant in 2005, transitioning into the role of Recruitment Coordinator in 2013.  A lifelong resident of the Okanagan Valley, she earned her Bachelor of Arts degree with a major in History and a minor in English at Okanagan University College just prior to starting with Platinum.  With a combined background in hospitality, tourism, and administration she enjoys working alongside her colleagues to make the best employment matches possible.  A dedicated professional, Crystal is committed to providing quality service to clients and candidates alike.

crystal@platinumpersonnel.ca   Linkedin


Heather Simmonds– Sr. Recruitment Specialist

Heather joined the Platinum team as a Recruitment Coordinator in 2006, having just returned to her hometown of Kelowna after living in England & Australia for 13 years. While living overseas she obtained extensive experience working in international corporate environments in a variety of industries. Heather holds an Office Administration Certificate, a Diploma in Therapeutic Massage, and has taken courses towards obtaining her Certified Personnel Consultant (CPC) Designation. With respect to recruiting, Heather is crazy about positive experiences and she is dedicated to finding the right person for each position, whether it be permanent, contract or temporary, across a wide range of skill categories while demonstrating integrity, enthusiasm, outstanding service and professionalism. When Heather is not at work, she enjoys hiking with her dog and is an avid golfer.

heather@platinumpersonnel.ca   Linkedin 


Kim Linderman– Sr. Recruitment Specialist

Kim has been a Recruitment Coordinator with Platinum Personnel since 2007. She understands the importance of the right fit between employer and employee. She pays attention to details in order to “fine tune” matches. Kim started her career with a degree in Education which she used in both teacher and school administrator roles. Extensive experience and training in assessing needs, evaluating skills and working with people help Kim make quality connections. Her energy and passion for helping others add to the professional approach at Platinum Personnel. She enjoys keeping abreast of current needs and trends to best help the community in which she works and lives. Kim appreciates getting to know and assisting many new and repeat clients in their quest for building top quality teams!

kim@platinumpersonnel.ca   Linkedin 


Jaime Baumgartner– Administrative Assistant

Jamie joined the Platinum Personnel team in May 2017. Graduated from Sprottshaw Community College with an administrative assistant certification in February 2017. She takes pride in helping support our candidates, and Clients, as well as our staff with the best Customer service here at the front desk. She started working at her family-owned business working as a receptionist and left with strong values to maintain quality performance in every task she takes on. She has 11 years of experience in Reception, Administration and Customer service. As the newest member of the team and to the Okanagan she hopes to help make a difference in our community.