Client FAQ

What types of Permanent Positions do you recruit for?

We specialize in Administration, Accounting, and Management but we cover a full range of positions from entry to executive level. We are eager to hear what you are looking for!

How long will it take you to put together a short list for my permanent hire?

Typically our lead-time is 1-3 weeks but we will do our best work within your time frame. Let us know what you need and we will do our best to meet your needs!

How much does it cost to use your services?

We have a variety of different services that we can provide. It depends on what is needed in your particular situation. For a full, permanent placement, the fee is based on the annual salary of the position being filled.

Do we get a refund if the new hire does not work out?

We have a 90 day Replacement Guarantee where, within the first 90 days (i.e. Probation Period), if the new hire does not work out for whatever reason, we will do a free replacement with someone who is a better fit. We pride ourselves on finding the best person for each opportunity so if it doesn’t work out we want to find you someone who will meet your needs. We know you need that position filled and we will work hard to help make that happen!

How do we know your temp is qualified?

We thoroughly pre-screen our candidates with interviews, computer testing, reference checks and additional check were applicable. Our goal is to create a great match for both the employee and employer to ensure a long and successful placement.

What if your temp isn’t suitable?

We will do our best to find a better-suited temp for your needs. Sometimes a re-examination of the role we are trying to fill will allow us to find an individual more closely matched with the requirements of the position.

What if we want to hire your temp?

If a position is offered to our temp and accepted, a pro-rated placement fee would be calculated based on the details of the hire.

How much notice do you need to supply a temp to us?

Depending on the job duties and skills required it can happen as quickly as the same day. Keep in mind the more notice we have the better we can help you!

What are your service areas?

We are pleased to offer staffing services throughout the Okanagan Valley, Kamloops and Whitehorse. If you are in an area outside of this please contact our office for more details

Why should we choose Platinum?

We have a collaborative team approach which means you have more people working for you! Our combined experience and thorough recruitment process allows us to be confident in our candidates we present to you. We pride ourselves on our professionalism and commitment to quality. We love what we do and look forward to hearing from you!

What kind of Privacy Policy does Platinum have?

Check out our full Privacy Policy by clicking Here